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First Steps
To configure the marketplace, follow these steps:
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Configure the marketplace module settings.
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Activate users as marketplace merchants.
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Manage the merchants' data.
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Approve products of merchants.
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Agree on commissions and arrange billing.
1. Configure settings
In addition to the settings you made in the "Configuration" section you have to configure further settings for the marketplace.
Every merchant receives their own landing page (own URL) that displays legal texts such as privacy policy, terms and conditions as well as right of withdrawal. You can define which legal texts the merchant muss fill in. The text about the right of withdrawal can be deactivated for a B2B store, for example.
Additionally, there may be the case that a product has not been assigned to a merchant yet during the marketplace configuration. Then you can define a default merchant in the settings.
A merchant must finish an onboarding process to sell on the marketplace. For the onboarding process the merchant must:
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enter their company data
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fill in the seller profile
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fill in the payment method data
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define at least one shipping rule
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accept the general terms and conditions and the merchant regularization
A merchant sees a scale that visualizes their progress in their backend. The scale is based on a point system:
The merchant receives points for every onboarding step. If the merchant has collected all points and thus reached 100 %, the merchant is approved for the marketplace. The point system therefore offers you a higher security. You can define the value of the individual onboarding steps.
All necessary settings can be found in Marketplace> Settings.
You can learn more about this in the "Settings" section.
2. Activate a merchant
If a merchant registers with your store or if you want to create a new merchant by yourself, the merchant is only a user at first. You must activate this user as a merchant so that they can sell their products and services on the marketplace.
All necessary settings can be found in Administer Users > Users.
You can learn more about this in the "Activate Users as Merchants" section.
3. Manage merchants
Registered merchants must finish an onboarding process in order to use the marketplace. The onboarding process includes, for example, registering with Novalnet, entering their company and payment data as well as uploading their "USt-Bescheinung" (VAT certificate).
You can check their progress in Marketplace > Providers.
You can learn more about this in the "Managing Merchants" section.
4. Manage products
You must approve products of a merchant before they can be sold on the marketplace. It is also possible to disapprove products if you do not want to offer them on the marketplace.
All necessary settings can be found in Marketplace > Merchant's articles request.
You can learn more in the "Manage Products" section.
5. Define and bill commissions
In order to define the commission settlements between you and each provider, you need to define what kind of commissions you charge. Then you can have an order for billing generated automatically for each month or create it manually.
To automatically generate a commission invoice, go to Marketplace > Providers > Edit.
To manually create a commission invoice, go to Marketplace > Providers > Billings.
You can learn more in the "Create Commission Invoices" settings.