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Service Messages

You have the option to write service messages for your merchants. Service messages are useful, for example, when scheduled maintenance is due and you need to inform merchants about it.

All necessary settings can be found in Marketplace > Dealer service messages. You can filter the view.

Create Service Messages

How to:

1. Fill in the input form in the Main tab.

   

   Field	Description
   Active	Message is displayed regardless of the date values of the merchants.
   Valid from	Start time of the message (only necessary if the message should not be permanently active)
   Valid until	End time of the message (only necessary if the message should not be permanently active)
   Date of display	Date that is displayed in the message as the publication date
   Title	Service message title

2. Click on Save.

You have created a new message. To define the content of the message, you need to edit the message.

Edit Service Message

You can write simple text in the service message and use style sheets similar to MS Word. You can also add bullets, links, images, tables and videos.

How to:

1. Click on the message you want to edit.

   An editing window opens to the right of the input form.

2. Write a message. You have 2 options to write the content:

   1. You use the visual text editor and see formatting directly with it. All functions of the editor can be found in the menu bar.

   2. You switch to the HTML view with the Code View button and write the message in HTML code. Sample Code:

      <h1>This message is visible from 14.01. - 31.12.2021 sichtbar</h1>
      <p>Attention maintenance work regularly .........</p>
      <p>They could also last longer.</p>
      <p><br></p>
      <p>Please read more on\&nbsp;<a href="<http://www.example.com>"
      target="_blank">www.example.com</a>&nbsp;nach</p><p><br></p><p>Your
      admin</p><p><img
      src="[{$oViewConf->getMediaUrl()}]beispiel.gif"
      data-filename="example.gif"
      data-filepath="//marketplace.example.com/out/pictures/ddmedia/example.gif"
      data-source="media" class="dd-wysiwyg-media-image" style="max-width:
      100%;"><br></p>
      

3. When you have finished the content, click Save.

The service message appears in the merchant backend according to the set time or time frame.

Formulate service message for another language version

You can write a service message in German and copy the entire content as a template so that you can translate it for another language version of the marketplace.

How to:

1. Click on the message.

   If no translation exists yet, you will see the following option:

   

   In language: German means that you are currently editing the German version of the service message.

2. Click the Copy button.

   The German text is copied as a template for the selected language version (here: English). You will then be in the version of the service message to be translated. You can see the current language version by the following setting:

   

3. Translate the text.

4. Click on Save.

Delete Service Message

How to:

1. Click the trash can icon to the right of the message.

   You will be asked if you really want to delete the message.

2. Confirm the message with Yes.

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Letztes Update: 29. November 2022 15:31:37